LEGAL & POLICIES
Our Commitment to Professionalism, Transparency and Compliance
Investor Charter
At DP4I, our Investor Charter sets out the standards and principles we follow when working with investors. We are committed to providing clear, honest and transparent information throughout the investment process . Our approach is centred on professional conduct, responsible communication and respect for every investor. We aim to ensure that opportunities, risks, costs and relevant information are communicated clearly . We encourage investors to carry out appropriate due diligence and seek independent professional advice where required . The Charter explains what investors can expect from DP4I and the standards we aim to maintain in every professional relationship.
Landord Charter
At DP4I, our Landlord Charter sets out the standards and principles we follow when working with landlords . We are committed to providing clear, honest and transparent information throughout the property journey . Our approach is centred on professional conduct, responsible communication and respect for every landlord . We aim to ensure that options, processes, costs and relevant information are explained clearly.
We encourage landlords to consider their circumstances carefully and seek independent professional advice where required . The Charter explains what landlords can expect from DP4I and the standards we aim to maintain in every professional relationship.
Clear Policies. Straightforward Information.
At DP4I, we believe that professionalism is demonstrated not only by the way we work with clients, but also by the way we protect your information, communicate our responsibilities and conduct our business.
This page provides access to the legal information and policies that support the operation of our website and our services.
If you have any questions regarding any of these policies, please contact us and we will be pleased to assist.
Privacy Policy
We are committed to protecting your personal information and handling it responsibly.
Our Privacy Policy explains:
- What information we collect.
- Why we collect it.
- How we use it.
- How long we retain it.
- Your rights regarding your personal information.
- How to contact us regarding data protection matters.
Please read our Privacy Policy before submitting personal information through this website.
Cookie Policy
Our website uses cookies to help provide a better browsing experience and to understand how visitors use the website.
Our Cookie Policy explains:
- What cookies are.
- Which cookies we use.
- Why they are used.
- How you can manage your cookie preferences.
You remain in control of your cookie choices at all times
Website Terms of Use
By using this website, you agree to comply with our Website Terms of Use.
These terms explain:
- Acceptable use of the website.
- Intellectual property rights.
- Limitations of liability.
- Website availability.
- Third-party links.
- General legal information relating to the use of this website.
Property Information Disclaimer
Information provided on this website is intended for general guidance and educational purposes.
Property markets change.
Legislation changes.
Financial circumstances differ.
No information published on this website should be interpreted as legal, financial, taxation or investment advice specific to your individual circumstances.
Before making significant property or investment decisions, you should obtain independent professional advice appropriate to your own situation.
Confidentiality Policy
At DP4I, we understand the importance of protecting client, investor and business information and maintaining confidentiality at all times . We handle information responsibly and take reasonable steps to ensure that confidential information shared with us is treated with care and used appropriately.
Anti-Money Laundering
As part of our professional responsibilities, identity verification and compliance procedures may be required before providing certain services or entering into formal business relationships . These procedures help protect both our clients and our business and form part of our commitment to operating responsibly.
Investor Information
Investment in property carries risk.
Property values may rise or fall.
Rental income is not guaranteed.
Finance availability and lending criteria may change.
Past performance should not be regarded as an indication of future performance.
Every investment decision should be made only after carrying out appropriate independent due diligence.
Complaints
We aim to provide a professional service at all times.
If you are dissatisfied with any aspect of our service, we encourage you to contact us so that we have the opportunity to investigate your concerns and seek an appropriate resolution.
Our Complaints Procedure explains:
- How to raise a complaint.
- What information to provide.
- How your complaint will be handled.
- Expected response times.
Accessibility
We are committed to making this website as accessible and easy to use as reasonably possible.
If you experience any difficulty accessing information on this website or require information in an alternative format, please contact us and we will do our best to assist.
Copyright
Unless otherwise stated, the content of this website is the intellectual property of DP4I.
No material may be reproduced, copied or distributed without prior written permission, except where permitted by applicable law.
Contact Us
If you have any questions regarding these policies or require further information, please contact us.
We will be pleased to assist.